SOMEBODY sent to B.E.D.
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SOMEBODY sent to B.E.D.

SOMEBODY sent to B.E.D.

Scott Smith, June 16th, 2021

I recently had a conversation with a colleague.  He told me of a former CEO that had a life-size clown in his office.  The clown had a nametag, “SOMEBODY.”  We chuckled at length about all the mishaps that Somebody got blamed for.  He was so good at absorbing the responsibility for all that went wrong, we joked that we were going to hire a whole department of Somebody’s and call them the department of THEY.  Imagine, a whole department that can be blamed for all that goes wrong.  Now, instead of owning our own mistakes we can simply make excuses, deny responsibility, and blame THEM, write them up and never feel the sadness of not performing – BLISS!

A funny thing happens to companies that have employees named SOMEBODY and departments named THEY.  The individuals never take ownership, responsibility, and accountability for resolving the issues and driving the metrics that the internal or external customer cares about.  When that happens, the competitors that fired SOMEBODY and created cross-functional environments that are focused on the ultimate goal and own a shared responsibility for removing the obstacles that stand in the way of that goal pass them by, and they eventually go out of business.  

The challenge – eliminate the language of “Somebody and They/Them” and replace it with I, We, Us.  Focus the organization on the top 3-5 metrics your client cares about and challenge every team to see themselves in those metrics.  Empower people to remove the obstacles that inhibit their ability to deliver upon and improve those metrics.  Lastly, send Somebody to B(lame) E(xcuse) D(eny) and let your competition hire them!

For questions or more information pertaining to this article, please contact Scott Smith at scott@mostellerhr.com or info@mostellerhr.com